Sunday, August 10, 2014

Small expectations

So what do i expect as a customer. 

1. I expect to be treated fairly. While i have no problem in the seller making a profit, i expect that the seller keep his side of the transaction by delivering exactly what was promised.

2. I expect that the transaction be concluded in the time committed by the seller.

3. I expect to be informed of the features in a clear and transparent manner to help me make an informed decision.

4. When i make a mistake by ordering the same thing twice, i would like to be treated with respect (not made to look like a fool).

5. i would like the seller to trust me for my feedback and judgement.

So now you know...

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